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Report an issue with Confidential Kubernetes

Before you open an incident

As Confidential Kubernetes is a self-managed product, you can try to troubleshoot it first. Please refer to our troubleshooting tutorial for guidance.

Create a ticket in the Help Center

If you are not able to fix the issue by yourself, follow the steps in the support documentation on how to create a ticket.

Please also paste the following specifications into the description field of the ticket:

Extract the details below from your constellation config file constellation-conf.yaml.

Value	Key in constellation-conf.yaml	Example
STACKIT Project ID	stackitProjectID	4e32d1ef-9dab-43c5-fab9-…
Constellation image version	image	v2.16.1
Kubernetes version	kubernetesVersion	v1.28.5
Number of control-plane nodes	nodeGroups.control_plane_default.initialCount	3
Approximate number of worker nodes	nodeGroups.worker_default.initialCount	1
Is CSI (Container Storage Interface) in use? (Boolean)	provider.openstack.deployCSIDriver	true
Is Kubernetes service type Load Balancer in use? (Boolean)	provider.openstack.deployYawolLoadBalancer	true

Run the command constellation version and copy/paste the output.
Run the command kubectl -n kube-system get pods and copy/paste the output.
If you have issues with any Constellation command on the CLI, also provide the entire output of the command in question.

See also