FAQ
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Service
Section titled “Service”My service usage is growing, what can I do?
Section titled “My service usage is growing, what can I do?”You can upgrade to a bigger service plan (scale up) or you can get another instance (scale out).
What are the IP ranges used in the default ACL?
Section titled “What are the IP ranges used in the default ACL?”During creation of new data services, a default ACL is set. This contains the STACKIT IP ranges and provides an additional layer of security in addition addition to username/password. The default ACL contains the following values:
| Project type | Default ACL |
|---|---|
| public | 193.148.160.0/19 45.129.40.0/21 45.135.244.0/22 |
| internal | 4.158.0.0/15 |
It is recommended to narrow it down to the actually used addresses.
Why do I see two services on the service list?
Section titled “Why do I see two services on the service list?”We create a public instance for use with Kubernetes and VMs and and an internal instance within the AppCloud.
Others
Section titled “Others”Do you have any open questions that are not answered in any of our docs?
Section titled “Do you have any open questions that are not answered in any of our docs?”Feel free to create a service request in the STACKIT Help Center .