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FAQ

We want to give our customers the information they need to get the most from our STACKIT Server Backup Management Service. This FAQ section answers common questions. This helps you quickly find solutions and improve your experience. We encourage you to check these FAQ before contacting our support team, as you might find your answer here.

  • General information

    Is my server performance affected when a backup is created?

    No, the creation of a backup will not affect the performance of your server.

    How long does it takes to create a backup or restore it?

    The speed of the backup creation and restoration process depends on the:

    • size of the volumes
    • volume performance type
    • overall load of the backup system.

    If you to use more frequent backups and speed up the restore process, it is recommended to use the volumes with a better performance type.

    Can I use this service to backup my database which is stored on the server?

    If you are using a database on the server, it is recommended to backup it separately.

    You can store the database backups on a specific volume attached to a server and use the Server Backup Management Service to automatically backup this volume.