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  • Sept. 2025

    • changed

      Additional IP Addresses for our Service Gateways

      To ensure service stability and expand our capacity, we are extending our IP address range.

      Newly Added IP Addresses / Subnet: 192.214.164.208/28 We kindly ask you to review and adjust your network and firewall rules accordingly.

      • New Orders: The addresses are available immediately for newly provisioned instances.
      • Existing Instances: To ensure optimal load distribution, existing instances can also be addressed via one of the new IP addresses starting from November 1, 2025.

      The previously used IP addresses (45.129.44.191, 45.135.247.226, 193.148.164.98) will remain active. This adjustment affects the following products: MariaDB, RabbitMQ, Redis, OpenSearch, and LogMe. Our Help Center is always at your disposal if you have any questions.

  • Aug. 2025

    • changed

      Additional IP Addresses for our Service Gateways

      To improve the stability and performance of our services, we’ve added two new IP addresses to our service gateway:

      • 45.129.44.191
      • 193.148.164.98

      Action Required: Please update your firewall or network configurations to include these new IP addresses. The existing IP address 45.135.247.226 will remain active, but we recommend adding the new ones to ensure continued, uninterrupted access to our services. This is affecting our Sevices: MariaDB, RabbitMQ, Redis, OpenSearch and LogMe on our external Environment only. Our Help Center is always at your disposal if you have any questions.

  • Juli 2025

    • changed

      Update to idle connection timeout for exposed STACKIT Data Services

      We would like to inform you that the 28.07.25 version has been updated. This change affects the idle connection timeout for the following services: MariaDB, Redis, RabbitMQ, LogMe2, and OpenSearch. Previously set to several days, the timeout is now reduced to 60 minutes. Note: This change applies only to the above-mentioned Data Services and does not affect their Cloud Foundry counterparts ordered through the Cloud Foundry Marketplace. Key Benefits:

      • Optimised Resource Management: The new timeout setting helps manage system resources more effectively by reducing inactive connections.
      • Increased Stability: Users will experience fewer connection resets and timeouts, resulting in a more stable and reliable service.

      This change is part of our ongoing efforts to enhance performance and reliability.

      Our Help Center is always at your disposal if you have any questions.

  • Juli 2024

    • announcement

      STACKIT Redis 7 is now available

      We are happy to announce our new service releases for STACKIT Redis 7

      You can find more information about our life cycle here.

      The following versions will soon reach the end of support period and will be obsolete on the December 31, 2024:

      • STACKIT Redis6

      Plan to update to the new product. In our Knowledge Base you will find tutorials to help you migrate the data to the new services. Please feel free to contact our Help Center if you need any assistance.

  • Nov. 2022

    • deprecated

      STACKIT Redis 6 is now available

      We offer now Redis 6 with SSL encryption. This provides improved security end-to-end for all new instances.

      The Redis 5 plans offered to date will be deprecated by December 1, 2022 and will be terminated June 1, 2023.

      Please plan your transition in good time. You can find a tutorial on the migration in out product documentation.