FAQ
-
General questions
Are all regions and data centers C5 certified?
No, currently only eu01 as a region is equipped and tested with the C5 certificate.
Can I change my disk size?
Yes, you can increase your disk size at any time. Decreasing disk size is not supported.
Can I change the instance type?
After the creation of an SQLServer Flex instance you can not change the type.
Can I change the plan?
You can upgrade your instance plan in the STACKIT Portal.
Can I encrypt my connection to the database?
The connection to your SQLServer Flex is fully encrypted by TLS 1.2.
Can I see the test results of the recovery tests?
We can provide you with the results of our regularly conducted recovery tests. Please create a service request on our Help Center to obtain the test results.
How can I access audit data?
Auditing is enabled by default and cannot be disabled. To receive the audit logs, please create a service request in the support portal.
How can I create a STACKIT SQLServer Flex instance?
Follow the instructions described in the Create your first instance of SQLServer Flex and connect to it guide.
How can I restore my database or instance to an earlier point in time?
Point-in-Time Recovery (PITR) is available.
My service is not working. Where can I get help?
Please open an incident at the STACKIT Help Center.
Where can I check the vulnerabilities and exposures (CVEs) of SQLServer?
Please refer to Microsoft Security Response Center and use the search function for details on SQLServer.
Where is my data stored and processed?
Currently, all SQLServer Flex instances are provided in region EU01 (Germany). All processing and storage occur in this region.
Why can't I use the "Create Database" command in HA systems?
This is a documented limitation from Microsoft when connecting to HA systems using “Contained Availability Groups”. New databases can only be created via the API endpoints for database creation.
-
Known issues
PUT or PATCH API requests?
Please note that all changes made to the instance endpoint using PUT or PATCH requests will trigger a restart of the SQLServer Flex Instance.