Manage user account settings

Change your user password

Changing your password is only accessible to non-federated users who use email and password authentication for login.

If you forgot your password, use the Forgot password link on the login page to reset it.

1. Go to User settings by selecting the avatar icon located in the header.

2. Select Password & Security, then Change password.

3. Select Edit.

4. Enter your current password to confirm your identity.

5. Enter your new password and repeat it for confirmation.

   Ensure the password meets the specified requirements (e.g. minimum length, special characters).

   We recommend to use a new password that you have not used before.

6. Click Save.

Your user account password is now changed. You’ll also get a confirmation email.

Change language settings

1. Go to User settings by selecting the avatar icon located in the header.
2. Select Language.
3. Select Edit.
4. From the dropdown menu, select a new language.
5. Click Save.

The portal user interface will now display all text and labels in the language you selected.

Switch your customer account

You can only switch your customer account if you are assigned to more than one account.

1. Click on the avatar icon in the header to open the context menu.
2. Select Account manager.
3. On the new page, you will see a list of all customer accounts your user has access to. The current account is highlighted.
4. Click on a different customer account in the list to switch to it.

You have now switched your customer account.

Find your STACKIT version

The version section within User settings shows the current version of the portal web application you are using. You can include this information when you create a support ticket, which helps in tracing back your issue.

Check STACKIT third party licenses

The third party licenses section within User settings provides an overview of all third-party licenses used for the portal web application.