Payment Methods

You can manage your payment methods in the Billing section of the STACKIT Portal. Each Billing Account must have one active payment method, which is used to bill all projects linked to that account. You have two options for payment: Invoice or Credit Card.

A single payment method can be used for different Billing Accounts once multiple Billing Accounts are supported.

To change how a project is paid for, you can’t update the payment method directly on the project. Instead, you must update the payment method in the billing account that the project is linked to. This ensures that all projects sharing the same billing account stay in sync and are billed consistently.

Payment options

Invoice payment

Invoice payment is the default method. You must provide an invoice email address, regardless of your chosen payment method, for tax and compliance reasons. You can update this email address in the Billing section as needed.

Credit card payment

You can add and manage credit card details in the Billing section. If a valid credit card is available, charges will be processed automatically.

Fallback billing

To prevent service disruptions, the system automatically switches to invoice payment if a credit card transaction fails or if the card expires. This ensures that your cloud services are billed without interruption, even if there’s an issue with your credit card.