Understand customer accounts

To use STACKIT Cloud resources, you must have or be assigned to a customer account.

A customer account is a container that holds important settings and information related to a company, including billing and ownership details.

At this level, you can manage the users (user accounts) within your organization and assign them specific roles.

The customer account also serves as the container for projects.

Organizations

The organization entity is the highest-level resource at STACKIT and acts as the root node in the resource hierarchy, containing folders and projects.

An organization entity is automatically created when a new customer account is registered. It serves as the main container for managing your projects and cloud resources. There is a one-to-one relationship between a customer entity (manages billing) and an organization entity (the root resource for cloud resources).

	Customer account	Organization
Purpose	Manages billing and account-level financial details.	Serves as the root resource for managing cloud resources.
Creation	Created when customer account application is approved.	Automatically created when the customer account is approved.
Relationship	Always linked to a single organization.	Always linked to a single customer account.
Scope	Focuses on billing, payments, and account details.	Governs resource hierarchy.
Content	Billing accounts, payment methods, and company profile data.