New Advanced Support plan and Support features in the Portal
Zuletzt aktualisiert am
We are introducing a new Advanced Support plan that you can purchase directly in the STACKIT Portal and apply to individual projects of your choice.
Alongside this, the Portal now offers a streamlined subscription flow for Ultimate Support and a new flow for downgrading to Essential Support. A new Active Plan view shows your current plan and available upgrades per project.
Advanced and Ultimate Support customers also gain access to the new Reports feature, which lets you assess SLA performance and track the status and timing of individual tickets.
Visit our documentation to learn more about the new plan and these features.