Leave an organization

A customer account and its organization belong together. When you leave an organization, you lose access to the organization, its folders, and its projects.

The STACKIT Portal has no self-service option to leave an organization. Your access depends on the roles that someone assigned to you in Identity and Access Management (IAM). To leave, a person with the role Owner or an administrator with the required IAM permissions must remove these roles.

How you proceed depends on your role in the organization:

• You’re a member: Ask an owner or administrator to remove you. See Leave as a member.
• You’re the only owner: Transfer the role Owner first or close the customer account. See Leave as the only owner.

Leave as a member

1. Find out who manages access in your organization. This is usually the person who invited you or a person with the role Owner.
2. Ask this person to remove you from the organization. Give them the email address of your user account.
3. The owner or administrator removes all your access:
   • Your role assignments at organization, folder, and project level. For more information, see Assign roles to a user or service account.
   • Your membership in IAM groups that have access to the organization. For more information, see Create and manage IAM groups.
4. Open the Resource Manager and check that the organization no longer appears.

If your organization provisions groups from an external identity provider with SCIM, an administrator must remove you in that identity provider. SCIM-provisioned groups are read-only in the STACKIT Portal.

Leave as the only owner

As long as you’re the only person with the role Owner, you can’t leave the organization. Choose one of the following options.

Transfer ownership

Use this option if the organization and its projects continue to exist.

1. Assign the role Owner to another person in the organization. For more information, see Assign roles to a user or service account.
2. Ask the new owner to remove your access as described in Leave as a member.

Close the customer account

Use this option if nobody needs the organization anymore. STACKIT deletes the organization and all its projects. This action is irreversible.

For the steps, see Delete a customer account.