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  • Jun 2026

    Section titled “Jun 2026”
    • deprecated

      Important Update: IP Address Changes for STACKIT API Regions EU01 & EU02

      Section titled “Important Update: IP Address Changes for STACKIT API Regions EU01 & EU02”

      We would like to inform you about an upcoming infrastructure update regarding the static ingress IP addresses for our API gateways in the regions EU01 and EU02.

      What is changing?

      Section titled “What is changing?”

      To ensure the continued scalability and performance of our services, we are updating the IP addresses associated with our regional API endpoints.

      Static ingress IPs:
      Section titled “Static ingress IPs:”
      • Region EU01: 193.148.160.37 | Hostname: *.api.eu01.stackit.cloud
      • Region EU02: 45.137.175.20 | Hostname: *.api.eu02.stackit.cloud

      Note: The IP address for the Global Region (*.api.stackit.cloud) remains unchanged.

      Required actions

      Section titled “Required actions”

      If your organization uses a firewall with restrictive rules for outbound connections (IP-based filtering), perform the following steps to ensure uninterrupted access to the STACKIT API:

      • Firewall update: Add the static ingress IP addresses to your allow-list by 1 July 2026 at the latest.
      • Transition phase: Keep the existing IP ranges active for at least 60 days after the change.
      • Contact Support: In case of technical limitations (e.g. only one IP per DNS entry is supported), contact the STACKIT Support.

      Effective date

      Section titled “Effective date”

      These changes take effect no later than July 2026.

  • Nov 2025

    Section titled “Nov 2025”

  • Jul 2025

    Section titled “Jul 2025”
    • deprecated

      STACKIT Service Accounts Access Tokens are being deprecated

      Section titled “STACKIT Service Accounts Access Tokens are being deprecated”

      We would like to inform you that we will deprecate the service account access token feature effective 17 December 2025.

      As of that date, it will no longer be possible to create new long-lived access tokens for service accounts. We recommend that you authenticate your clients with the service account key method, which also enhances security. For a smooth transition, we offer a migration guide.

      Our Help Center is always at your disposal if you have any questions.

  • Apr 2025

    Section titled “Apr 2025”
    • announcement

      The STACKIT Marketplace Launches: Access a World of Sovereign Cloud Solutions

      Section titled “The STACKIT Marketplace Launches: Access a World of Sovereign Cloud Solutions”

      From 30 April 2025, we can offer you a new service: The STACKIT Marketplace.

      The STACKIT Marketplace is a curated platform designed to provide access to a wide array of third-party cloud solutions, all within the secure and sovereign environment of the STACKIT Cloud. The Marketplace is designed to benefit a diverse audience, including businesses migrating to the STACKIT Cloud, organizations prioritizing data sovereignty, companies in specific industries seeking tailored solutions, and vendors looking to expand their reach.

      The STACKIT Marketplace offers you:

      • An easy-to-use interface for an optimized decision-making process & procurement
      • Clear navigation and detailed product information
      • A growing catalog of SaaS solutions (further delivery methods and pricing options are planned)
      • Robust data security standards of the STACKIT Cloud
      • Comprehensive support through documentation and dedicated support channels
      • The STACKIT Marketplace is available now via the STACKIT Cloud Portal and as a standalone platform at https://marketplace.stackit.cloud/.

      We will continuously expand the catalog and all functionalities. Both customers and vendors are invited to actively request products and explore ISV partnership opportunities.

      Our Help Center is always at your disposal if you have any questions.

  • Dec 2024

    Section titled “Dec 2024”
    • feature

      Multi-Factor Authentication enabled

      Section titled “Multi-Factor Authentication enabled”

      We are excited to announce the introduction of Multi-Factor Authentication (MFA) to enhance your account security.

      With MFA, you can now protect your non-federated account with an extra layer of security by using either a TOTP application like Google Authenticator or Authy, or by receiving a verification code via email, which ensures that even if your password is compromised, your account remains secure.

      Getting started is simple! Just log in to your account, and follow the prompts to enable MFA. Choose the verification method that best suits your needs and enjoy the peace of mind that comes with enhanced security.

  • Oct 2024

    Section titled “Oct 2024”
    • feature

      STACKIT Identity Provider Update

      Section titled “STACKIT Identity Provider Update”

      We are happy to announce that a new version of our Identity Provider (IdP) is available since 6 October 2024.

      The new version introduces several improvements, including:

      Now offering English and German language options on our login and registration screens for a more personalized and seamless experience.

      • Logo update and enhanced visuals in login and registration screens.
      • Newly enhanced emails with a sleek layout, refined wording, and an updated logo.

  • Aug 2024

    Section titled “Aug 2024”
    • feature

      Support ticket creation directly via STACKIT Portal available

      Section titled “ Support ticket creation directly via STACKIT Portal available”

      We are happy to announce our new feature for STACKIT Portal: You are now able to create an incident or service request support ticket directly in the STACKIT Portal without having to switch to the STACKIT Help Center.

      Just make sure that you have the required project roles. You can find information on how to create a ticket in the STACKIT Portal and which roles are applicable in our official documentation.

      It is still possible to create a ticket via STACKIT Help Center as usual.

  • Jun 2024

    Section titled “Jun 2024”
    • announcement

      The new STACKIT Identity Provider is here

      Section titled “ The new STACKIT Identity Provider is here”

      We are happy to announce that our new Identity Provider (IdP) will be available starting 9 July 2024.

      On this date, we will migrate from our current Identity Provider system to a new and enhanced Identity system. This upgrade will enable us to launch and offer new features more efficiently in the future.

      The new STACKIT IDP introduces several significant improvements, including:

      • Improved Login Interface
      • Improved Registration Interface
      • New Functionality: Email Verification
      • New Functionality: Change Password
      • New Functionality: Delete Account

      We look forward to providing you with a better and more secure experience.

    • feature

      New support feature for faster and more efficient support access

      Section titled “New support feature for faster and more efficient support access”

      We are happy to announce that our new “Assume Role” feature is now available.

      In the past, it was difficult for you to give our service agents access to your project. It was necessary to add them to existing roles such as Owner or Editor, which caused additional delays and challenges.

      We developed a solution which allows you to give the service agent a temporary authorization for a specific project. For a time span of 24 hours, the service agents can assist you directly with your issue. When this time period expires, no access will be available any more.

      With the new role support.assume-role-responder, which is a prerequisite for the Assume Role feature, you have a dedicated role in your organization that can monitor the support access.

      Detailed instructions on how to enable and use the Assume Role feature can be found in the official documentation.

  • Oct 2023

    Section titled “Oct 2023”
    • announcement

      Get support more efficiently with STACKIT Help Center 2.0

      Section titled “Get support more efficiently with STACKIT Help Center 2.0 ”

      We are excited to announce the launch of STACKIT Help Center 2.0 on 2 November 2023.

      This upgrade comes with many benefits for you. In addition to creating a ticket for an incident or service request, you can also:

      • Specify specific information like organization or project ID directly
      • Share tickets with others colleagues
      • Upgrade specific tickets in importance for special attention

      all in an improved user interface.

      This will enhance your experience with our service by making it more focused and transparent, allowing for faster resolution of service requests by our support team. Running tickets will continue to be processed and can be viewed in the follow-up.

      As usual, additional information can be found in our STACKIT Docs.

      We believe that our new STACKIT Help Center 2.0 will enhance your customer experience. Thank you for your confidence and ongoing support.

  • Mar 2023

    Section titled “Mar 2023”
    • announcement

      Resource Manager is available

      Section titled “Resource Manager is available”

      We are happy to announce the introduction of the Resource Manager within the STACKIT Portal.

      STACKIT Resource Manager organizes resources into a hierarchical structure consisting of Organization and Projects.

      • STACKIT Resource Manager helps you to keep an overview over all the projects and organization you belong to
      • Projects within the Resource Manager are the entry point to all STACKIT Cloud Services
      • STACKIT Resource Manager allows you to easily search through all your projects
      • Use the STACKIT Resource Manager to delete no more needed projects

      With the Getting started guide from our customer documentation you get every information you need to know.

  • Dec 2022

    Section titled “Dec 2022”
    • feature

      STACKIT Portal features and enhancements

      Section titled “STACKIT Portal features and enhancements”

      We are constantly improving the usability of our STACKIT portal and making it even more user-friendly, always following the slogan “Where cloud innovations meets usability”.

      A brief overview of the latest features and improvements in the STACKIT Portal:

      New dashboard on project level With the widgets on the dashboard you get at a glance info about your project, current project costs, STACKIT status, quotas and quick links to helpful documentation.

      Learn button 1.0 If you click on the learn button in the upper right corner, you will quickly and easily find the right documentation for the respective topic.

      These improvements are now available.

  • Jul 2022

    Section titled “Jul 2022”
    • feature

      STACKIT Portal features and enhancements

      Section titled “STACKIT Portal features and enhancements”

      We are constantly improving the usability of our STACKIT portal and making it even more user-friendly, always following the slogan “Where cloud innovations meets usability”.

      A brief overview of the latest features and improvements in the STACKIT portal.

      • The breadcrumb has been shortened and is now accessible via a flyout that allows you to return to the previous pages.

      • The server network details have been restructured to provide a better overview of booked and allocated network resources

      These improvements are now available.

  • Mar 2022

    Section titled “Mar 2022”
    • feature

      STACKIT Portal features and enhancements

      Section titled “STACKIT Portal features and enhancements”

      We’ve been busy over the last months to provide you the most professional portal from usability, functional and UI perspective.

      Here a short overview about latest features and enhancements within STACKIT portal.

      • Implemented prices and calculations overall within portal

      • Integrated of availability zone feature within portal

      • Update and enhancement of server and volume wizard

      • K8s cluster node pool wizard taint and label integration

      These improvements are available now.

  • Sep 2021

    Section titled “Sep 2021”
    • feature

      Accessible Account and Project Audit Log

      Section titled “Accessible Account and Project Audit Log”

      It is now possible to view changes on account level as well as on projects in the STACKIT Portal. So you can see who created or deleted a project, changed permissions or ordered or deleted resources like servers.