Support and help

Sometimes the information in our help pages and FAQs is not enough to answer your question or solve your problem. In such cases, our support team will be happy to assist you personally. We will also provide you with information on which details will help us to process your request as quickly as possible so that you can be successfully active on our Marketplace again in the shortest possible time.

You will find the support options under the questionmark icon in the top right corner of the Marketplace.

If you require further support options, you can also contact us by telephone or directly by email:

• Support-Hotline: 07132-30-474747
• marketplace@stackit.cloud

Please note that you will need to register to pass on your data to the vendor should this be necessary.