Support and help

Sometimes the information in our help pages and FAQs is not enough to answer your question or solve your problem. In such cases, our support team is happy to assist you personally. We also provide you with information on which details help us to process your request as soon as possible so that you can be successfully active on our Marketplace again in the shortest possible time.

You can find the support options under the question mark icon in the top right corner of the Marketplace.

If you require further support options, you can also contact us by telephone or directly by email:

• Support-Hotline: 07132-30-474747
• marketplace@digits.schwarz

You need to register to pass on your data to the vendor should this be necessary.